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Parking ticket payment and review in Whitby, Ontario
Whitby, Ontario, Canada
Act within 15 days of a Whitby parking penalty. You can pay, or the registered vehicle owner can request a Screening Officer review through the town portal.
Key information
Act within 15 days of a Whitby parking penalty. You can pay, or the registered vehicle owner can request a Screening Officer review through the town portal.
On this page
Choose the right response at a glance
- Check whether your notice is a municipal penalty notice or a
Check whether your notice is a municipal penalty notice or a handwritten private-property ticket. Follow the payment or dispute instructions for that notice.
- For a municipal penalty
For a municipal penalty, pay online within 15 days by Visa or Mastercard, or submit the online Screening Officer Request within 15 days.
- Read the email decision
Read the email decision. If you disagree, request a Hearing Officer appeal within 15 days of that decision. Hearings take place in person, monthly.
Sources: Paying or disputing a parking ticket
Choose the right response
- Check whether your notice is a municipal penalty notice or a handwritten private-property ticket. Follow the payment or dispute instructions for that notice.
- For a municipal penalty, pay online within 15 days by Visa or Mastercard, or submit the online Screening Officer Request within 15 days.
- Read the email decision. If you disagree, request a Hearing Officer appeal within 15 days of that decision. Hearings take place in person, monthly.
Sources: Paying or disputing a parking ticket
Administrative charges listed by the town
| Charge | Amount |
|---|---|
| Adjudication when a penalty is upheld | $25 |
| Late parking-ticket payment | $15 |
| Hearing no-show | $100 |
| Ministry plate denial | $25 |
| Ministry search | $12 |
Sources: Paying or disputing a parking ticket
Payment, hardship and default
In-person payment is at the Garden Street Branch Office, 3050 Garden Street, Unit 102, Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding holidays. It accepts cash and debit. Credit cards are accepted online only.
The Undue Hardship Consideration Form can request extra payment time or consideration of financial hardship, absence from the municipality or other special circumstances. Submitting it does not guarantee relief.
If the penalty defaults, the town can seek plate-renewal denial. Its provincial default-payment instructions use ICON 2860, jurisdiction 255 and the penalty number. Parking Services can help at 905-430-4322.
Sources: Paying or disputing a parking ticket
Questions and answers
Can I get a refund after paying?
The town says parking-penalty payments are not refundable.
Who may ask for a screening review?
The registered owner of the vehicle.
How is a screening handled?
The Screening Officer reviews the online request and sends the decision by email.
What can the screening decision change?
It can cancel, uphold or reduce the penalty, or extend the payment deadline.
Is the appeal hearing another email review?
No. Hearing Officer hearings are in person and held monthly.
What happens if I miss my hearing?
The penalty is affirmed and a $100 hearing no-show fee is added.
Are credit cards accepted at the counter?
No. The Garden Street counter accepts cash and debit; credit cards are online only.
Can I request more time because of hardship?
Use the town’s Undue Hardship Consideration Form. Relief is considered case by case.
Do repeated offences cost more?
The same plate repeating the same offence within 90 days moves through higher penalty tiers. Tier 3 has a 180-day repeat window.
Who answers payment questions?
Email bylaw@whitby.ca or call Parking Services at 905-430-4322.
Sources: Paying or disputing a parking ticket