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Ardene

Third Key Holder

Ajax, ON, L1V 1B8, Canada

Full-time

Within 25 km of Whitby · About 16.2 km from the city centre

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Job details

Job type: Full-time
Posted: Oct 6, 2026

Original job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include:

In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
Processing purchases at the register.
Adhering to all company policies.
Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
Performing any other related duties as directed by the Store Manager.

Qualifications:

Minimum 1-year retail experience
High school diploma an asset
Excellent selling and customer service abilities
Strong time management and priority-setting skills
Strong communication and interpersonal skills
Ability to delegate tasks and take ownership
Ability to lead a team in a positive and inclusive manner

Physical requirements:

Ability to stand for extended periods and climb a ladder;
Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What’s in it for you?

✓ Dynamic and friendly work environment

✓ Flexible Schedule

✓ Employee discount

✓ Upgraded eligibility for Ardene Rewards

✓ Birthday paid off

✓ Supportive and caring management team

✓ Wellness initiatives

✓ Cool contests

✓ Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.

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More about this job

Responsibilities

The Third Key Holder assists with visual merchandising, marketing directives, and efficient store operations. They are responsible for overseeing store procedures, customer service, and team supervision in the absence of management.

Requirements

Candidates must have a minimum of one year of retail experience and strong leadership and communication skills. The role requires the physical ability to stand for extended periods and lift up to 30 pounds.

Skills

Visual merchandising
Marketing directives
Store operations
Stockroom management
Customer service
Team supervision
Opening and closing procedures
Time management
Priority setting
Communication
Interpersonal skills
Delegation
Leadership
Selling abilities

Benefits

Flexible schedule
Employee discount
Upgraded eligibility for Ardene Rewards
Birthday paid off
Supportive and caring management team
Wellness initiatives
Cool contests
Advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Visual Merchandising
Store Operations
Customer Service
Team Leadership
Inventory Management
Sales
Marketing
Stockroom
Time Management
Communication
Delegation
Fashion Retail
Merchandising
Store Management

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