Position Summary
The Snack Bar Supervisor is responsible for overseeing a team of Snack Bar workers. This role involves preparing, serving, and selling food and beverage items at the snack bar while providing excellent customer service. This role ensures a positive guest experience by maintaining cleanliness, adhering to health and safety standards, and supporting efficient food service operations.
Key Responsibilities
Food & Beverage Service
Prepare and serve snacks, beverages, and light meals according to company standards.
Operate cash registers, process payments accurately, and provide correct change.
Maintain knowledge of menu items and answer customer questions as needed.
Ensure timely service to guests, especially during peak periods.
Kitchen & Snack Bar Operations
Ensure the team:
Maintains a clean, organized, and sanitary work area at all times.
Follows proper food handling, storage, and sanitation procedures.
Stocks and replenishes snack bar supplies, ingredients, and beverages as required.
Assists with inventory management and monitors product levels.
Reports any equipment issues or supply shortages to the supervisor.
Customer Service & Teamwork
Provide friendly, courteous, and professional service to guests.
Work collaboratively with other snack bar, lounge, and floor staff to support smooth operations.
Support a positive and safe work environment.
Qualifications & Requirements
Previous food service or cashier experience preferred.
Food Handler Certification is an asset (or ability to obtain).
Ability to obtain and maintain an AGCO Gaming Assistant License.
Strong communication and customer service skills.
Ability to multitask and work in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays.
Ability to stand for long periods and lift up to 25 lbs.
Working Conditions
Snack bar environment within a gaming facility.
Exposure to food preparation equipment, hot surfaces, and noise.
Fast-paced service with peak hours during evenings and weekends.
