This job posting is for a current vacancy with our client.
Our client, a well-established organization in the consumer products, sporting goods, and outdoor products industry, is seeking an eCommerce & Digital Marketing Specialist to join their marketing team. This opportunity is ideal for a detail-oriented, technically adaptable professional with experience in eCommerce operations, website administration, product information management, and digital content.
With the upcoming launch of a new eCommerce website, this individual will play a key role in supporting daily website operations, managing product information across a large catalogue, and maintaining digital assets. This is a hands-on, execution-focused position offering exposure to a variety of digital platforms and initiatives.
Key Responsibilities
- Manage the day-to-day administration and maintenance of the eCommerce website and supporting digital platforms.
- Support website launches, product updates, promotions, merchandising changes, and ongoing digital enhancements.
- Publish and maintain website content through CMS platforms, ensuring accuracy and consistency.
- Manage product information across approximately 15,000 SKUs, including descriptions, attributes, categories, pricing, inventory, and availability.
- Support product onboarding, data enrichment, validation, and publication through PIM and related systems.
- Maintain digital assets, including product imagery, manuals, technical specifications, and schematics.
- Create and update product schematics and exploded-view diagrams using Adobe Illustrator or comparable software.
- Support product photography, basic image editing, resizing, and digital asset preparation.
- Conduct website QA/UAT, troubleshoot content and platform issues, and coordinate resolutions.
- Maintain operational reporting and collaborate with the Digital Marketing & eCommerce Manager on website improvements and digital initiatives.
What They're Looking For
- 2–4 years of experience in eCommerce operations, website administration, product information management, or a related digital role.
- Experience working with eCommerce websites, CMS, PIM, ERP, or comparable digital platforms.
- Strong understanding of product catalogue management and maintaining large volumes of accurate product data.
- Advanced Microsoft Excel skills and comfort working with databases and detailed information.
- Experience with website updates, troubleshooting, QA/UAT, and digital platform support.
- Working knowledge of Adobe Illustrator or comparable software for basic schematic updates.
- Familiarity with digital asset management, image editing, and basic creative tools.
- Highly organized, detail-oriented, and comfortable with repetitive, data-intensive responsibilities.
- Strong technical aptitude, adaptability, and willingness to learn new systems.
- Independent, collaborative, and solutions-oriented approach to managing multiple priorities.
Non-Negotiables
- 2–4 years of relevant eCommerce, website operations, product information management, or comparable digital experience.
- Hands-on experience with eCommerce platforms and CMS, PIM, ERP, or similar systems.
- Strong Excel skills and demonstrated ability to manage large product catalogues accurately.
- Experience supporting website administration, digital content updates, or platform troubleshooting.
- Ability to make basic updates to product schematics using Adobe Illustrator or comparable software.
- Strong attention to detail and comfort with repetitive, execution-focused work.
- Willingness to obtain a Canadian Possession and Acquisition Licence (PAL).
- Ability to work on-site in Oshawa for the first six months.
Nice to Have
- Experience with Adobe Experience Manager (AEM) or a comparable enterprise CMS.
- Familiarity with Digital Asset Management (DAM) systems and large SKU catalogues.
- Experience with Adobe Photoshop, product photography, or digital image preparation.
- Exposure to technical schematics, product documentation, or exploded-view diagrams.
- Background in consumer products, sporting goods, retail, wholesale, or distribution.
- Experience supporting website launches, platform migrations, or eCommerce enhancements.
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