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Purdys Chocolatier

Retail Manager, Pickering City Centre

Pickering, ON, Canada

Wage: $24.10 per hour

Within 25 km of Whitby · About 16.9 km from the city centre

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Job details

Pay: Wage: $24.10 per hour
Working hours: 40 hours per week
Posted: Sep 9, 2026

Original job description

Craving a dream job? Join one of Canada's Top Employers.

Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment.

Job Type: Full-time, 6-Month Contract

Hours: Approximately 40 hours per week

Wage: $24.10 per hour

Do you love chocolate?

Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so. We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds.

About the Role

We are looking for an enthusiastic Shop Manager to join our new pop-up shop in Pickering City Centre. The Shop Manager is responsible for achieving overall profitability, maintaining efficient shop operations, and providing effective leadership and management to the retail staff. This position serves as a liaison between the shop and the Purdys Support Office and positively supports its policies, programs and initiatives. Your success in this role will come from your ability to lead and coach your team, engage with customers, and drive sales through strong selling behaviours, including product recommendations, upselling, cross-selling, and promoting current campaigns and initiatives.

This is a full-time, 6-month contract position that requires open availability for all types of shifts (days, evenings, weekends, and holidays). The successful candidate will begin training in Oshawa in early October, with the new shop expected to open in late October.

You will have the opportunity to:

Use sales drive to achieve profit goals
Provide Customer Obsessed Service and Sales through leadership by example, training, coaching, managing and scheduling others

Select quality team members by effectively recruiting, interviewing and hiring

Train and develop team members to become productive and promotable internal candidates

Control inventory levels of product and supplies to meet daily requirements.

You will be a good fit if you are:

Passionate about chocolate and have at least two years of progressive management experience in a fast-paced retail/hospitality environment

Results-driven with a strong focus on sales and overall shop performance

Confident coaching, developing and motivating a team

Comfortable managing multiple priorities in a fast-paced environment

Self-motivated and driven for results, enthusiastic about selling a quality product

Dedicated to providing a great customer experience

Energetic and enjoy meeting new people.

Get ready to enjoy:

Extended Health & Dental Plan

Sick Days

Profit Sharing

RRSP matching

Health Spending Account and Personal Spending Account

Tuition Reimbursement Program

Employee Gifting Program

Employee discount

Ready to learn more?

Check us out on Instagram, TikTok, and Facebook to see what makes Purdys such a sweet place to work.

Please apply online.

#PurdysHP

We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview.

We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at resumes@purdys.com. We're here to help!

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More about this job

Responsibilities

Lead the shop team and manage daily operations to achieve profitability, maintain inventory, and deliver excellent customer service. Recruit, train, coach, and schedule staff while driving sales through product recommendations, upselling, cross-selling, and current campaigns.

Requirements

Applicants should have at least two years of progressive management experience in a fast-paced retail or hospitality environment and a strong focus on sales and shop performance. They should be confident leading and motivating a team, managing competing priorities, and providing a great customer experience, with open availability for days, evenings, weekends, and holidays.

Skills

Retail Management
Sales
Customer Service
Team Leadership
Coaching
Staff Recruitment
Interviewing
Staff Training And Development
Scheduling
Inventory Control
Upselling
Cross-Selling
Product Recommendations
Profitability Management
Prioritization
Shop Operations

Benefits

Extended Health And Dental Plan
Sick Days
Profit Sharing
RRSP Matching
Health Spending Account
Personal Spending Account
Tuition Reimbursement Program
Employee Gifting Program
Employee Discount

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Shop Operations
Profitability
Sales Performance
Customer Service
Customer Experience
Team Leadership
Coaching
Recruitment
Interviewing
Hiring
Training And Development
Staff Scheduling
Inventory Control
Product Recommendations
Upselling
Cross-Selling
Sales Campaigns
Retail
Chocolate
Fast-Paced Environment
Open Availability

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